Cannot install pro via NPM (was working before) and client page is broken

Licensing
#1

Hi,

We have been installing our pro license via yarn for a while without any problems, but it’s failing today. This is really urgent as it’s required for our deployment process.

yarn install v1.22.19
[1/4] Resolving packages...
[2/4] Fetching packages...
info There appears to be trouble with your network connection. Retrying...
info There appears to be trouble with your network connection. Retrying...
info There appears to be trouble with your network connection. Retrying...
info There appears to be trouble with your network connection. Retrying...
error An unexpected error occurred: "http://npm.webix.com/@xbs%2fwebix-pro/-/webix-pro-10.2.4.tgz: aborted".
info If you think this is a bug, please open a bug report with the information provided in "/builds/xxx/yarn-error.log".
info Visit https://yarnpkg.com/en/docs/cli/install for documentation about this command.

Additionally, we cannot access the client page. https://webix.com/clients/ renders a white page only in both Firefox and Chrome.

Are you aware of a problem and do you know when it will be fixed? This is very urgent for us.

Thank you.

#2

It’s working again now (both the client area and NPM). Thank you for fixing it.

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#3

Hello @violuke ,

I’m glad to hear that the functionality is restored for you.
Thank you for your report. It helped us to quickly react to the issue.

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#4

This is happening again. I think your security certificate has expired as your main website is also down. Can this please be urgently fixed?

#5

Hello @violuke
The certificate is updated, and the access to packages should be fully restored now.
Apologies for the inconvinience caused by the issue.

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