如视频演示的那样,在google浏览器缩小状态下,拖动下方滚动条到内容区域,选中某单元格,表格就会错乱。参见如下上传Excel。
I tried to reproduce the issue you described, but I was unable to replicate the problem. Could you please upload the example file directly here or send it to support@webix.com with a reference to this ticket? This will help us investigate the issue further.
我本地尝试,也是无法再现的,但是客户电脑上可以再现,我们本地一个顾问电脑上也是可以再现的,如果方便的话,可以远程我们这边顾问电脑来查看现象。
Unfortunately, we’re unable to gather enough information by checking it remotely to determine the root cause of the issue.
Could you please provide more details about the devices where the problem occurs? Does it happen on all computers or only certain ones? Additionally, it would be helpful to know which operating systems and browser versions are being used.
能咨询一下,这个问题是和电脑硬件有关系还是和浏览器设置有关系;是和占用内存有关系吗?你这边能否提供更多和错位有关系的相关信息,这样我本地也方便更好的去排查
We can’t determine exactly what might have caused the issue, as we were unable to reproduce it on our side.
As mentioned above, to assist you with troubleshooting, we would need more details, ideally including a sample file where the issue occurs.
今天远程跟踪了一下表格错乱的信息,感觉和浏览器设置没关系,用的google浏览器,版本是最新的,而且是服务器上,也能再现,但是我本机上未再现;
客户的操作步骤,拖动底部滚动条,拖动一段距离后,选中某单元格,就会出现错位问题。跟踪排查出有如下报错,供参考: